Achievers College (RTO Code: 46119) is committed to fair and transparent fee management. This Refund Policy outlines the circumstances under which refunds will be provided to students enrolled in our training courses.
In accordance with our obligations as a Registered Training Organisation, Achievers College does not collect fees in advance of more than $1,500 from any individual student.
If you withdraw from a course more than 48 hours before the scheduled start date, you will be entitled to a full refund of all fees paid.
If you withdraw less than 48 hours before the scheduled start date, no refund will be made. However, you may be offered a transfer to another available session at no additional cost, subject to availability.
If Achievers College cancels a course before commencement, you will receive a full refund of all fees paid. Alternatively, you may choose to transfer to another available session.
If for any reason Achievers College cannot complete the delivery of training after commencement, you will be entitled to a refund proportional to the amount of training not delivered.
To apply for a refund, please submit your request in writing to:
Please include your full name, course details, and reason for the refund request.
Approved refunds will be processed within 10 business days of approval. Refunds will be issued to the original payment method used at the time of enrolment.
Replacement of Certificates or Statements of Attainment incur a fee of $10. All requests must be made in writing and should include the postal address for delivery. Please allow 5 working days from receipt of request to delivery.
If you are dissatisfied with a refund decision, you may lodge a formal complaint through our Complaints and Appeals process. Please contact us at info@achieverscollege.com.au or refer to our Student Handbook for full details.
For any questions regarding this Refund Policy, please contact: